Salary Range

Grade

Work Schedule

Monday - Friday, 8am - 5pm

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $ billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

• Many of our campuses have received grant awards through the to improve undergraduate STEM Education : Hispanic-Serving institutions program (HSI Program).
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.

Our benefits are designed to provide support for every life stage and lifestyle in our community.

20 paid observed holidays

12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)

• Paid vacation, sick, and personal time
• Maricopa Employee Store : Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• Annual professional development growth funding
• Tuition reimbursement for employees and dependents
• Flexible work schedules
• Maricopa Employee Health & Wellness Program : Sight-On-Site Eye Care Services Diabetes Empowerment Education Program Mobile On-site Mammography Screenings Employee Assistance Program (EAP) Wondronline program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more Pre-Retirement Events

may forgive the remaining balance on a federal student loan made directly by the Department of Education after qualifying).

10 Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

This position works in the Student Business Services area performing moderately complex accounting operations, enforcing policies & procedures, researching and resolving discrepancies and responding to inquiries related to student financials.

This position provides customer service and guidance to students, faculty, and staff.

Essential Functions

• 35% - Provide customer service in person, by phone and online to students, faculty, staff and the general public; interpret and assist others with interpreting student accounts;
• respond to complex inquiries related to student financials, fiscal policies and procedures, financial aid and third-party billing;

adhere to and ensure compliance with applicable policies and procedures, and monitor work of temporary staff; collaborate with other departments to support student success

• 25% - Perform daily cash count, open and close office in SIS; balance and reconcile daily business, prepare cash summaries and bank deposits;
• maintain accurate records; audit data entry to student accounts; download electronic reports from various online systems for review and reconciliation;

review forms and documents for completeness and accuracy; create and maintain spreadsheets for data recording and reporting purposes

25% - Process payments for student tuition and fees, third-party vouchers, fines, facility rentals, department payments and any proceeds from campus events;

review and verify refund status and payment plan status; process student account refunds; prepare and reconcile cash boxes

10% - Assist at cashier window (employee and student)

5% - perform other duties as assigned

Minimum Qualifications

Associate’s Degree from a regionally accredited institution and one year of financial support experience in area related to assignment such as accounts payable, receivable or payroll.

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A.Two (2) years of customer service experience in a business office in higher education or government organization

B.Two (2) years of experience with online student information and / or accounting systems, preferably PeopleSoft

C.Two (2) years of experience with cash handling, financial reporting, account reconciliation and / or record keeping

D.Experience communicating policies and / or procedures, preferably in higher education or government organization

E.Experience with Microsoft Office Suite, particularly Excel and Word

Special Working Conditions

Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving :

Travel to campus during interview / selection process will be at candidate’s own expense

Will be required to travel or be assigned to all MCCCD locations

May require numerous evenings or weekends

May require prolonged periods of viewing a computer screen

May be required to lift or carry up to #25 lbs

Last updated : 2024-05-04